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Terms of Use and Privacy Policy

Familie am Mountainbiken in Savognin Bivio
Terms of Use and Privacy Policy of the Website of Tourismus Val Surses Savognin Bivio AG, Savognin, Switzerland. By using the website www.valsurses.ch, you consent to the following terms.

Privacy Policy

With this privacy policy, we provide information about the processing of personal data in connection with our activities and operations, including our website under the domain name valsurses.ch. In particular, we inform about the purpose, method, and location of the processing of personal data. We also inform about the rights of individuals whose data we process.

For specific or additional activities and operations, we may publish further privacy policies or other data protection information.

We are subject to Swiss law and, where applicable, to foreign law, in particular that of the European Union (EU) with the European General Data Protection Regulation (GDPR).

On 26 July 2000, the European Commission recognized that Swiss data protection law provides an adequate level of data protection. In its report dated 15 January 2024, the European Commission reaffirmed this adequacy decision.

Table of Contents

1. Contact Addresses

The data controller is:

Tourismus Val Surses Savognin Bivio AG
Stradung 42
7460 Savognin

ferien@valsurses.ch

In specific cases, third parties may be responsible for the processing of personal data, or there may be joint responsibility with third parties. Upon request, we will gladly inform data subjects about the respective responsibilities.

1.1 Data Protection Officer or Advisor

We have the following data protection officer or advisor as a contact person for data subjects and authorities regarding data protection inquiries:

Tanja Amacher
Tourismus Val Surses Savognin Bivio AG
Stradung 42
7460 Savognin

ferien@valsurses.ch

1.2 Data Protection Representation in the European Economic Area (EEA)

We have the following data protection representative in accordance with Art. 27 GDPR:

VGS Datenschutz­partner GmbH
Am Kaiserkai 69
20457 Hamburg
Germany

ferien@valsurses.ch

The data protection representation serves as an additional point of contact for data subjects and authorities in the European Union (EU) and the rest of the European Economic Area (EEA) for inquiries related to the GDPR.

2. Terms and Legal Bases

2.1 Terms

Data Subject: A natural person about whom we process personal data.

Personal Data: All information relating to an identified or identifiable natural person.

Particularly Sensitive Personal Data: Data regarding union, political, religious or ideological views and activities; data concerning health, intimate sphere, or ethnic or racial origin; genetic data; biometric data that uniquely identify a natural person; data concerning criminal or administrative sanctions or prosecutions; and data concerning social assistance measures.

Processing: Any handling of personal data, regardless of the methods and procedures used, such as querying, comparing, modifying, archiving, storing, reading, disclosing, acquiring, collecting, deleting, publishing, sorting, organizing, saving, altering, distributing, linking, destroying, and using personal data.

European Economic Area (EEA): Member states of the European Union (EU) as well as the Principality of Liechtenstein, Iceland, and Norway.

2.2 Legal Bases

We process personal data in accordance with Swiss law, in particular the Federal Act on Data Protection (FADP) and the Ordinance on Data Protection (DPO).

We process personal data – if and insofar as the European General Data Protection Regulation (GDPR) applies – based on at least one of the following legal bases:

  • Art. 6(1)(b) GDPR for the processing of personal data required to perform a contract with the data subject or to carry out pre-contractual measures.
  • Art. 6(1)(f) GDPR for the processing of personal data required to safeguard legitimate interests – including those of third parties – provided that the fundamental freedoms, rights, and interests of the data subject do not override these. Such interests particularly include the sustainable, user-friendly, secure, and reliable execution of our activities and operations, ensuring information security, protection against misuse, enforcement of legal claims, and compliance with Swiss law.
  • Art. 6(1)(c) GDPR for the processing of personal data required to fulfill a legal obligation to which we are subject under applicable law in the member states of the European Economic Area (EEA).
  • Art. 6(1)(e) GDPR for the processing of personal data necessary for the performance of a task carried out in the public interest.
  • Art. 6(1)(a) GDPR for the processing of personal data with the data subject’s consent.
  • Art. 6(1)(d) GDPR for the processing of personal data necessary to protect the vital interests of the data subject or another natural person.
  • Art. 9(2) et seq. GDPR for the processing of special categories of personal data, in particular with the data subject’s consent.

The European General Data Protection Regulation (GDPR) refers to the processing of personal data as the “processing of personal data” and to the processing of particularly sensitive personal data as the “processing of special categories of personal data” (Art. 9 GDPR).

3. Nature, Scope, and Purpose of Personal Data Processing

We process the personal data that is necessary to permanently, user-friendly, securely, and reliably carry out our activities and operations. The processed personal data may particularly fall into the categories of browser and device data, content data, communication data, metadata, usage data, master data including inventory and contact data, location data, transaction data, contract data, and payment data. The personal data may also include particularly sensitive personal data.

We also process personal data that we receive from third parties, collect from publicly accessible sources, or gather in the course of our activities and operations, insofar as such processing is permissible.

We process personal data, where required, with the consent of the data subjects. In many cases, we may process personal data without consent, for example to fulfill legal obligations or safeguard overriding interests. We may also request the consent of data subjects even when such consent is not required.

We process personal data for the duration necessary for the respective purpose. We anonymize or delete personal data, in particular based on statutory retention and limitation periods.

4. Automation and Artificial Intelligence (AI)

We may process personal data automatically or use artificial intelligence to process personal data.

We may use profiling to automatically assess certain personal aspects relating to data subjects. Profiling may serve, for example, to analyze or predict interests, behaviors, or personal preferences.

We provide information on a case-by-case basis about decisions that are based solely on the automated processing of personal data and that have legal consequences for the data subjects or significantly affect them (automated individual decisions).

5. Disclosure of Personal Data

We may disclose personal data to third parties, have it processed by third parties, or process it jointly with third parties. Such third parties may include, for example, specialized providers whose services we use.

In the context of our activities and operations, we may particularly disclose personal data to banks and other financial service providers, authorities, educational and research institutions, consultants and lawyers, interest groups, IT service providers, cooperation partners, credit and business information agencies, logistics and shipping companies, marketing and advertising agencies, media, parent, sister, and subsidiary companies, organizations and associations, social institutions, telecommunications companies, insurance companies, and payment service providers.

6. Communication

We process personal data to communicate with individuals as well as with authorities, organizations, and companies. In doing so, we particularly process data that a data subject provides when contacting us, for example by postal mail or email. We may store such data in an address book or similar tools.

Third parties who transmit data about other individuals to us are obliged to ensure the data protection of those data subjects independently. In particular, they must ensure that such data is accurate and may be lawfully transmitted.

We use selected services from appropriate providers to enable and improve communication with individuals and other communication partners. Through such services, we may also manage and otherwise process the data of data subjects beyond direct communication.

7. Applications

We process personal data about applicants to the extent necessary to assess suitability for an employment relationship or for the subsequent execution of an employment contract. The required personal data results in particular from the requested information, for example within a job posting. We may publish job advertisements with the help of suitable third parties, for example in electronic and printed media or on job portals and job platforms.

We also process personal data that applicants voluntarily provide or publish, in particular as part of cover letters, résumés, and other application documents as well as online profiles.

If and insofar as the General Data Protection Regulation (GDPR) is applicable, we process personal data about applicants in particular in accordance with Art. 9(2)(b) GDPR.

8. Data Security

We take appropriate technical and organizational measures to ensure a level of data security appropriate to the respective risk. Through our measures, we particularly ensure the confidentiality, availability, traceability, and integrity of the processed personal data, although we cannot guarantee absolute data security.

Access to our website and other digital presence is encrypted via transport encryption (SSL / TLS, particularly using the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers warn users when visiting a website without transport encryption.

Our digital communication is subject – like any digital communication – to mass surveillance without cause or suspicion by security authorities in Switzerland, other parts of Europe, the United States of America (USA), and other countries. We have no direct influence over the respective processing of personal data by intelligence agencies, police authorities, and other security authorities. Nor can we exclude the possibility that a data subject is specifically monitored.

9. Personal Data Abroad

We primarily process personal data in Switzerland and in the European Economic Area (EEA). However, we may also export or transfer personal data to other countries, particularly for processing or to have it processed there.

We may export personal data to all countries on Earth and elsewhere in the universe, provided that the local law ensures adequate data protection according to the decision of the Swiss Federal Council and – if and insofar as the General Data Protection Regulation (GDPR) applies – also according to the decision of the European Commission.

We may transfer personal data to countries whose laws do not provide adequate data protection, provided that data protection is ensured for other reasons, particularly based on standard data protection clauses or other appropriate safeguards. In exceptional cases, we may export personal data to countries without adequate or appropriate data protection if specific data protection requirements are met, for example, the explicit consent of the data subject or a direct connection with the conclusion or performance of a contract. Upon request, we will gladly inform data subjects about any applicable safeguards or provide a copy of such safeguards.

10. Rights of Data Subjects

10.1 Data Protection Rights

We grant all data protection rights to data subjects in accordance with applicable law. In particular, data subjects have the following rights:

  • Access: Data subjects can request confirmation as to whether we process personal data about them and, if so, what personal data is involved. They also receive the information necessary to assert their data protection rights and to ensure transparency. This includes the personal data itself, as well as information on the purpose of processing, retention period, any disclosure or transfer to other countries, and the origin of the data.
  • Rectification and Restriction: Data subjects may correct inaccurate personal data, complete incomplete data, and request that the processing of their data be restricted.
  • Right to Express Their Viewpoint and Human Review: In the case of decisions based solely on automated processing of personal data that have legal consequences or significantly affect them (automated individual decisions), data subjects may express their viewpoint and request human review.
  • Erasure and Objection: Data subjects may have their personal data deleted ("right to be forgotten") and may object to the processing of their data for the future.
  • Data Portability: Data subjects may request the release of their personal data or the transfer of their data to another controller.

We may defer, restrict, or deny the exercise of data subject rights within the legally permissible scope. We may inform data subjects about any conditions that must be met for exercising their rights. For example, we may deny access based on confidentiality obligations, overriding interests, or the protection of others. We may also deny erasure of personal data, particularly with reference to statutory retention obligations.

Exceptionally, we may charge fees for the exercise of data subject rights. In such cases, we will inform the data subjects in advance of any potential costs.

We are obligated to appropriately identify data subjects who request access or assert other rights. Data subjects are required to cooperate accordingly.

10.2 Legal Remedies

Data subjects have the right to assert their data protection rights in court or to file a complaint with a data protection supervisory authority.

The data protection supervisory authority for private controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

European data protection supervisory authorities are organized as members of the European Data Protection Board (EDPB). In some EEA member states, data protection authorities are organized federally, particularly in Germany.

11. Use of the Website

11.1 Cookies

We may use cookies. Cookies – whether first-party cookies or third-party cookies from services we use – are data stored in the browser. Such stored data is not necessarily limited to traditional text-based cookies.

Cookies can be stored temporarily in the browser as "session cookies" or for a specific duration as so-called persistent cookies. "Session cookies" are automatically deleted when the browser is closed. Persistent cookies have a defined storage period. Cookies allow, in particular, the recognition of a browser on the next visit to our website, and thereby enable, for example, the measurement of reach. Persistent cookies may also be used for online marketing purposes.

Cookies can be completely or partially deactivated, restricted, or deleted at any time in the browser settings. Browser settings also often allow automated deletion and other cookie management. Without cookies, our website may no longer be fully available. We request – at least where required by applicable law – explicit consent for the use of cookies.

For cookies used for performance and reach measurement or for advertising, a general objection ("opt-out") is possible for many services via AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance), or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).

11.2 Logging

For every access to our website and other digital presence, we may log at least the following information, provided that it is transmitted to our digital infrastructure: date and time including time zone, IP address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual subpage accessed on our website including the amount of data transferred, the last web page accessed in the same browser window (referrer).

We log such data – which may include personal data – in log files. This information is necessary to provide our digital presence on a permanent, user-friendly, and reliable basis. It is also required to ensure data security – including through third parties or with the help of third parties.

11.3 Tracking Pixels

We may embed tracking pixels into our digital presence. Tracking pixels are also referred to as web beacons. Tracking pixels – including those from third parties whose services we use – are usually small, invisible images or JavaScript scripts that are automatically loaded when accessing our digital presence. Tracking pixels can collect at least the same information as is logged in log files.

12. Notifications and Messages

12.1 Performance and Reach Measurement

Notifications and messages may contain web links or tracking pixels that detect whether a specific message was opened and which web links were clicked. These links and tracking pixels can also record the use of notifications and messages on a personal basis. We require this statistical analysis for performance and reach measurement in order to send notifications and messages in a user-friendly, secure, reliable, and sustainable manner according to the needs and reading habits of the recipients.

12.2 Consent and Objection

You must generally consent to the use of your email address and other contact details, unless their use is permitted for other legal reasons. We may use the “double opt-in” procedure to obtain such consent. In this case, you will receive a message with instructions for double confirmation. We may log consents obtained – including IP address and timestamp – for evidence and security purposes.

You may generally object at any time to receiving notifications and messages such as newsletters. With such an objection, you may simultaneously object to the statistical analysis of usage for performance and reach measurement. Mandatory notifications and messages related to our activities and operations are excluded from this.

12.3 Service Providers for Notifications and Messages

We send notifications and messages with the help of specialized service providers.

13. Social Media

We are present on social media platforms and other online platforms to communicate with interested individuals and to provide information about our activities and operations. In connection with such platforms, personal data may also be processed outside Switzerland and the European Economic Area (EEA).

The terms and conditions, terms of use, privacy policies, and other provisions of the individual platform operators also apply. These provisions inform in particular about the rights of data subjects directly vis-à-vis the respective platform, including, for example, the right to access.

For our Facebook presence, including so-called Page Insights, we are – if and insofar as the General Data Protection Regulation (GDPR) applies – jointly responsible with Meta Platforms Ireland Limited (Ireland). Meta Platforms Ireland Limited is part of the Meta Companies (including in the USA). Page Insights provide information about how visitors interact with our Facebook page. We use Page Insights to make our Facebook presence user-friendly and effective.

Further details on the nature, scope, and purpose of data processing, information about the rights of data subjects, and the contact details of Facebook and Facebook’s data protection officer can be found in the Facebook Privacy Policy. We have entered into the so-called Controller Addendum with Facebook and have specifically agreed that Facebook is responsible for ensuring the rights of data subjects. Information on Page Insights can be found on the “Information about Page Insights” page, including the “Information about Page Insights Data”.

Users of social media platforms have the option of logging into or registering for our online offering using their respective social media account (“Social Login”). The terms and conditions of the respective social media platforms apply.

14. Third-Party Services

We use services from specialized third parties to operate our activities and services on a permanent, user-friendly, secure, and reliable basis. These services may allow us to embed functions and content into our website. For such embedding, the services used necessarily collect – at least temporarily – the IP addresses of users.

For essential security-related, statistical, and technical purposes, third parties whose services we use may process data related to our activities and operations in an aggregated, anonymized, or pseudonymized manner. These may include, for example, performance or usage data required to provide the respective service.

In particular, we use:

14.1 Digital Infrastructure

We use services from specialized third parties to obtain the digital infrastructure required for our activities and operations. This includes, for example, hosting and storage services from selected providers.

In particular, we use:

14.2 Scheduling

We use services from specialized third parties to schedule appointments online, for example for meetings. In addition to this privacy policy, the terms and conditions and privacy policies of the services used also apply, if directly visible.

In particular, we use:

14.3 Audio and Video Conferences

We use specialized services for audio and video conferencing to communicate online. This enables us, for example, to hold virtual meetings or conduct online training and webinars. The legal texts of the respective services, such as privacy policies and terms of use, also apply.

Depending on your environment, we recommend muting your microphone by default and blurring the background or using a virtual background when participating in audio or video conferences.

In particular, we use:

14.4 Online Collaboration

We use services from third parties to enable online collaboration. In addition to this privacy policy, the terms and conditions and privacy policies of the services used also apply, if directly visible.

In particular, we use:

14.5 Maps

We use services from third parties to embed maps into our website.

In particular, we use:

14.6 Digital Content

We use services from specialized third parties to embed digital content into our website. Digital content includes in particular images and video material, music, and podcasts.

In particular, we use:

14.7 Documents

We use services from third parties to embed documents into our website. Such documents may include PDF files, presentations, spreadsheets, and text documents. This allows not only viewing but also editing or commenting on such documents.

In particular, we use:

14.8 E-Commerce

We operate e-commerce and use services from third parties to successfully offer services, content, or goods.

14.9 Payments

We use specialized service providers to process payments securely and reliably. The legal texts of the respective providers, such as terms and conditions or privacy policies, also apply to payment processing.

In particular, we use:

14.10 Advertising

We use the opportunity to display advertising via third parties, such as social media platforms and search engines, to promote our activities and services.

With such advertising, we aim to reach people who are already interested or might be interested in our activities and services (remarketing and targeting). For this purpose, we may transmit relevant – possibly also personal – data to third parties that enable such advertising. We may also determine whether our advertising is successful, meaning in particular whether it leads to visits to our website (conversion tracking).

Third parties with whom we advertise and with whom you as a user are registered may possibly associate the use of our website with your respective profile on their platform.

In particular, we use:

15. Performance and Reach Measurement

We aim to measure the performance and reach of our activities and operations. In this context, we may also assess the impact of third-party references or test how different parts or versions of our digital presence are used ("A/B testing" method). Based on the results of performance and reach measurement, we may correct errors, strengthen popular content, or make improvements.

For performance and reach measurement, IP addresses of individual users are typically collected. In this case, IP addresses are generally shortened ("IP masking") to follow the principle of data minimization through pseudonymization.

Cookies may be used in performance and reach measurement, and user profiles may be created. Such profiles may include, for example, pages visited or content viewed on our digital presence, screen or window size, and the – at least approximate – location. As a rule, any user profiles are created in a pseudonymized manner and not used to identify individual users. Some third-party services, where users are logged in, may be able to associate the use of our online offering with the corresponding user account or profile.

In particular, we use:

16. Final Notes on the Privacy Policy

We created this privacy policy using the Privacy Policy Generator from Datenschutzpartner.

We may update this privacy policy at any time. We will inform you of any updates in an appropriate manner, in particular by publishing the current version on our website.

The present privacy policy is an unofficial translation from the original German version.

Links

The Tourismus Val Surses Savognin Bivio AG provides users of the website "www.valsurses.ch" with links to other tourist or general-interest websites. The Tourismus Val Surses Savognin Bivio AG is not responsible for the content of the linked pages in any way and does not endorse the content of these pages by providing the link to them. Users of "www.valsurses.ch" use the linked web pages at their own risk. We recommend that you check the content of websites you access for currentness and accuracy. – On the basis of German court decisions, Tourismus Val Surses Savognin Bivio AG distances itself in every way from the content of linked pages. – We cannot be held responsible on any legal grounds for the consequences of using the linked pages.

Currentness of data, accuracy, contract formation, data transfer

The Tourismus Savognin Bivio Albua AG will endeavour to ensure that the information provided on this website is as current and correct as possible. As these details can change quickly, we cannot guarantee their accuracy. – We cannot be held liable on any legal grounds for incorrect or outdated information and details or the consequences of their use.

The travel recommendations and other details published on the Tourismus Savognin Bivio Albu AG website are not binding offers from us or the service providers mentioned in the travel recommendations.

The Tourismus Val Surses Savognin Bivio AG does not accept any liability for the security of data transmitted via the Internet.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. («Google»). Google Analytics uses cookies which are text files stored on your computer to help analyse your use of the website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activities for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where this is required by law or insofar as third parties process this data on behalf of Google. Google will never associate your IP address with any other data held by Google. You may refuse the installation of cookies by selecting the appropriate settings on your browser; however please note that if you do so you may not be able to use the full functionality of this website. By using this website you consent to the processing by Google of data relating to you in the manner and for the purposes mentioned above.

As a user of this website you hereby acknowledge that the operator of this website, their vicarious agents, their representatives, associated companies, chief executives, managerial staff, employees and their shareholders accept no liability in connection with the obtaining, transmission, processing and analysis of the above-mentioned data for which reason no claims for compensation can be asserted against these natural persons and legal entities.

Liability

You, as a user of this website, agree that the operator of this website, its assistants, its representatives, its connected companies, its directors, its managers, its employees and its shareholders do not assume any liability in connection with the collection, transmission, processing and evaluation of the above-mentioned data and that no claims for damages can be asserted against these natural persons and juridical persons in this respect.

Application of law and venue

The use of this website is subject exclusively to Swiss law. Savognin, Switzerland is agreed as the exclusive place of jurisdiction.

General

If you have any questions or comments about privacy, please contact us at ferien@valsurses.ch.
Tourismus Val Surses Savognin Bivio AG, Stradung 42, CH-7460 Savognin.